Sven Westergaard manages your waiting list with Waitly
As an SWE customer, your housing association can get a digital waiting list managed by SWE and powered by Waitly.
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Do you know that?
Waiting lists should not take up the board’s time
Managing a waiting list manually can quickly become time-consuming. Information must be updated, payments checked, questions answered, and applicants kept informed.
Spreadsheets and manual lists
Excel files require continuous updates and can make it difficult to maintain a shared and accurate overview.
Repeated enquiries
The board may spend a lot of time answering questions about sign-ups, positions, payments, and waiting list status.
GDPR and personal data
Waiting lists contain personal information that must be stored and handled correctly.
SWE and Waitly make waiting list management easier
SWE manages your waiting list, while Waitly brings information and workflows together on one digital platform. This means the board spends less time maintaining spreadsheets, checking payments, and answering the same questions repeatedly.
Digital sign-up
Applicants can join the waiting list online without the board having to enter their information manually.
Self-service
Applicants can view their position and update their personal information directly through Waitly.
Automatic notifications
Relevant updates and reminders can be sent automatically to applicants.
Automatic statements
The association’s outstanding balance can be calculated automatically for each payment period.
Change history
Changes are logged, making it easier to follow the history and document how the waiting list has been managed.
Dedicated support
Waitly’s support team is available to assist both the housing association and the applicants.
Get started
Get started in three simple steps
1. Talk to SWE
SWE reviews your current waiting list and discusses how the administration should be handled.
2. We set up the solution
You provide your existing waiting list, for example as an Excel file. SWE and Waitly then help configure the platform and import the relevant information.
3. Your waiting list goes live
Applicants can sign up and manage their information digitally, while SWE handles the ongoing administration.
Why housing associations choose this solution
A complete solution designed for the needs of cooperative housing associations.
Less administration
SWE takes care of the recurring tasks connected to the waiting list.
More time for board responsibilities
The board can focus on other important matters instead of spreadsheets, payment checks, and emails.
A better overview
Waiting list information and changes are collected on one platform.
Easier for applicants
Applicants can sign up, view their position, and update their information digitally.
Secure handling of personal data
Personal information is stored digitally and handled through a GDPR compliant solution.
Personal support
SWE and Waitly support the housing association during onboarding and ongoing operations.
This is what Newsec and others say about Waitly
Frequently asked questions
Find answers to the most common questions about Waitly and the partnership with SWE.
A personal dialogue from the start
Our sales consultant, Mads Aabo Nielsen, will guide you with confidence from the very beginning. He is always available for a non-binding conversation if you are interested in learning more about Waitly.
At Waitly, we need to maintain good communication with both new and existing customers. We are open to new suggestions for our platform and are constantly developing new features based on feedback from our users.
Contact Mads at:
mads.nielsen@waitly.dk
71 74 62 42
Get started with Waitly, get a call and get a demo!
