Waitly×SWE
Official partnership

Sven Westergaard manages your waiting list with Waitly

As an SWE customer, your housing association can get a digital waiting list managed by SWE and powered by Waitly.

Less work for the board
Automatic payments
Clear overview
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Waiting lists should not take up the board’s time

Managing a waiting list manually can quickly become time-consuming. Information must be updated, payments checked, questions answered, and applicants kept informed.

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Spreadsheets and manual lists

Excel files require continuous updates and can make it difficult to maintain a shared and accurate overview.

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Repeated enquiries

The board may spend a lot of time answering questions about sign-ups, positions, payments, and waiting list status.

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GDPR and personal data

Waiting lists contain personal information that must be stored and handled correctly.

SWE and Waitly make waiting list management easier

SWE manages your waiting list, while Waitly brings information and workflows together on one digital platform. This means the board spends less time maintaining spreadsheets, checking payments, and answering the same questions repeatedly.

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Digital sign-up

Applicants can join the waiting list online without the board having to enter their information manually.

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Self-service

Applicants can view their position and update their personal information directly through Waitly.

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Automatic notifications

Relevant updates and reminders can be sent automatically to applicants.

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Automatic statements

The association’s outstanding balance can be calculated automatically for each payment period.

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Change history

Changes are logged, making it easier to follow the history and document how the waiting list has been managed.

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Dedicated support

Waitly’s support team is available to assist both the housing association and the applicants.

Get started

Get started in three simple steps

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1. Talk to SWE

SWE reviews your current waiting list and discusses how the administration should be handled.

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2. We set up the solution

You provide your existing waiting list, for example as an Excel file. SWE and Waitly then help configure the platform and import the relevant information.

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3. Your waiting list goes live

Applicants can sign up and manage their information digitally, while SWE handles the ongoing administration.

What others say about Waitly

“I spent a lot of time updating and maintaining our waiting list in Excel every year. But after we switched to Waitly, I have saved a lot of email and updating, which Waitly now does. I would personally recommend other associations to try Waitly, as you can probably save a lot of time, just like us, for free.”

Jonas Massman

Board member,

Association in Frederiksberg and responsible for internal and external waiting list

“We have over 100 people on the external waiting list, which means that every January it is a major task to collect fees, edit positions on the waiting list and send reminders. Waitly has now taken over this work, which has given the board more freedom to concentrate on other important tasks in the association.”

Niels Sørensen

Board member,

Association in Vesterbro

"Waitly has helped us create a buyer directory for our cooperative members, so they can find a buyer for their cooperative home more quickly. This means that our residents can now save on the real estate agent's fee. I highly recommend other associations to get an external waiting list if you don't already have one."

Tanja

Chairman,

Association on Amager

"I could never remember which waiting lists I was on and it was difficult to find out where I was. Now I can see it all in one place in Waitly."

Jesper Johanson

Housing seekers,

Copenhagen

"Cooperative housing associations are hard to find, so it's super cool to have them all together here in one place"

Christina Clausen

Housing seekers,

Copenhagen

Why housing associations choose this solution

A complete solution designed for the needs of cooperative housing associations.

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Less administration

SWE takes care of the recurring tasks connected to the waiting list.

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More time for board responsibilities

The board can focus on other important matters instead of spreadsheets, payment checks, and emails.

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A better overview

Waiting list information and changes are collected on one platform.

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Easier for applicants

Applicants can sign up, view their position, and update their information digitally.

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Secure handling of personal data

Personal information is stored digitally and handled through a GDPR compliant solution.

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Personal support

SWE and Waitly support the housing association during onboarding and ongoing operations.

Frequently asked questions

Find answers to the most common questions about Waitly and the partnership with SWE.

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A personal dialogue from the start

Our sales consultant, Mads Aabo Nielsen, will guide you with confidence from the very beginning. He is always available for a non-binding conversation if you are interested in learning more about Waitly.

At Waitly, we need to maintain good communication with both new and existing customers. We are open to new suggestions for our platform and are constantly developing new features based on feedback from our users.

Contact Mads at:
mads.nielsen@waitly.dk
71 74 62 42

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