INNA manages your waiting list with Waitly
INNA's Danish team has worked with Waitly since 2019. Your housing association can now get a digital waiting list managed by INNA and powered by Waitly.
800+
Property professionals in the Nordics
3 countries
Denmark, Sweden and Finland
Since 2003
Administering housing associations
Why housing associations choose INNA
Board-room experience, one partner for all your administration and a digital waiting list from Waitly.
Less administration
INNA takes care of the recurring tasks connected to the waiting list.
From the other side of the table
INNA's Danish business was founded by people who had served on boards themselves, so they know a board's everyday reality.
All your administration in one place
Beyond the waiting list, INNA can help with administration, accounting, legal matters and building advice.
Experience since 2003
INNA's Danish team has administered owner and cooperative housing associations since 2003.
Secure handling of personal data
Personal information is stored digitally and handled through a GDPR compliant solution.
Local help, Nordic backing
INNA and Waitly support the association through onboarding and day-to-day operations, backed by more than 800 colleagues in Denmark, Sweden and Finland.
When the waiting list takes up the board's time
A waiting list has to be kept up to date, payments checked, questions answered and seniority kept correct. It quickly becomes a big job for the board.
Spreadsheets that need constant upkeep
Excel files and shared documents need continuous updates, and it is hard to be sure everyone is working from the same version.
Questions in the inbox
The board spends time answering questions about sign-ups, positions, payments and status.
Responsibility for personal data
Waiting lists contain personal information that must be handled and stored correctly.
INNA and Waitly - partners since 2019
INNA's Danish team has been with Waitly since our very first steps and has kept contributing ideas to how the system develops. Today INNA handles the ongoing administration of your waiting list, while Waitly brings information and workflows together on one digital platform. That means the board no longer has to maintain spreadsheets, check payments or answer the same questions again and again.
Digital sign-up
Applicants can join the waiting list online without the board having to enter their information manually.
Self-service
Applicants can view their position and update their personal information directly through Waitly.
Automatic notifications
Relevant updates and reminders can be sent automatically to applicants.
Automatic statements
The association’s outstanding balance can be calculated automatically for each payment period.
Change history
Changes are logged, making it easier to follow the history and document how the waiting list has been managed.
Dedicated support
Waitly’s support team is available to assist both the housing association and the applicants.
From spreadsheet to digital waiting list in three steps
1. Talk to INNA
Your administrator at INNA reviews your current waiting list and agrees how the administration should work.
2. We move your list over
You send your existing waiting list, for example as an Excel file. INNA and Waitly set up the platform and import the information.
3. Your waiting list goes live
Applicants sign up and manage their own details digitally, while INNA takes care of the ongoing administration.
What others say about Waitly
A personal dialogue from the start
Our Partner Sales Manager, Mads Aabo Nielsen, will guide you with confidence from the very beginning. He is always available for a non-binding conversation if you are interested in learning more about Waitly.
At Waitly, we need to maintain good communication with both new and existing customers. We are open to new suggestions for our platform and are constantly developing new features based on feedback from our users.
Contact Mads at:
mads.nielsen@waitly.dk
71 74 62 42
Frequently asked questions
Find answers to the most common questions about Waitly and the partnership with INNA.
Get started with Waitly, get a call and get a demo!
