Waitly×DEAS
Official partnership

DEAS makes waiting-list administration simple with Waitly

Built on DEAS’ experience with more than 2000 housing associations, the solution brings structure and transparency to waiting-list management through Waitly.

Less administration for the board
Simple, transparent applicant experience
Structured overview
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2000+

Buildings

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74000+

Housing Units

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30+

Years of Experience

Does this sound familiar?

Waiting lists can quickly become another administrative task for the board

Maintaining an internal or external waiting list requires more than simply keeping track of names.

Positions change, applicants need information, payments may need to be collected, personal data has to be handled correctly, and the association's own rules must be followed.

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Manual administration

Spreadsheets, documents and emails require continuous updates and make it harder to maintain one reliable overview.

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Repeated enquiries

Questions about registration, position, payment and status can quickly generate unnecessary emails for both the board and administrator.

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GDPR, personal data and payments

Waiting lists may involve association-specific rules, personal information and recurring payments that need to be handled consistently.

DEAS and Waitly simplify waiting-list administration

DEAS combines its experience in association administration with Waitly's digital waiting-list platform. DEAS can take care of the ongoing administration, while Waitly provides the digital infrastructure that keeps applicants, positions, payments and communication structured in one place. For the board, that means less manual work and fewer recurring questions. For applicants, it means a simpler and more transparent experience.

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Digital Self-Service

Applicants register digitally in one simple flow, with all information collected directly in the platform instead of manually by the board. This reduces administration and ensures a clear, up-to-date overview.

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Automatic notifications

Relevant confirmations, reminders and updates can be sent automatically, reducing repetitive communication.

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Automatic statements

The association’s outstanding balance can be calculated automatically for each payment period.

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Change history

Changes are logged, making it easier to follow the history and document how the waiting list has been managed.

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Dedicated support

Waitly’s support team is available to assist both the housing association and the applicants.

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Payments

Waiting-list fees can be handled digitally, reducing the need to manually check individual payments.

Get started

Get started in three simple steps

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1. Talk to DEAS

DEAS reviews how your association's waiting list works today, including your rules, current lists and administrative needs.

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2. We set up the solution

Your existing waiting-list data can be transferred to Waitly, and the platform is configured to match the association's setup.

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3. Your waiting list goes live

Applicants get access to the digital waiting list, while DEAS can handle the ongoing administration through Waitly.

Why housing associations choose Waitly

A complete solution designed for the needs of cooperative housing associations.

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Less administration

Recurring waiting-list tasks can be handled by DEAS and automated through Waitly instead of landing with the board.

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More time for board responsibilities

The board can focus on the association and its residents rather than spreadsheets, payments and repetitive emails.

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A better overview

Waiting list information and changes are collected on one platform.

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Easier for applicants

Applicants can sign up, view their position, and update their information digitally.

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Secure handling of personal data

Personal information is kept in a dedicated GDPR compliant solution rather than being distributed across spreadsheets, inboxes and shared documents.

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Personal support

DEAS remains the association's administration partner, meaning Waitly becomes part of the existing relationship rather than another system the board has to administer alone.

This is what Newsec and others say about Waitly

“The biggest difference for us is that we can now offer our customers the opportunity to sign up for our waiting lists, so they can be notified directly when we list new apartments for rent. Now the rental process is gathered in one place, where our customers and shareholders are signed up.”

Kirstine Gernaa-Knudsen

Asset Manager,

Copenhagen Capital

“Every year, I used to spend a lot of time updating and maintaining our waiting list in Excel. But since we switched to Waitly, I have saved a lot of time on emails and updates, which Waitly now handles for us. I would personally recommend other associations to try Waitly, as they can probably save a significant amount of time too, just like we have, and at no cost.”

Jonas Massman

Board member,

Association in Frederiksberg and responsible for the internal and external waiting list

Frequently asked questions

Find answers to the most common questions about Waitly and the partnership with DEAS.

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A personal dialogue from the start

Our sales consultant, Mads Aabo Nielsen, will guide you with confidence from the very beginning. He is always available for a non-binding conversation if you are interested in learning more about Waitly.

At Waitly, we need to maintain good communication with both new and existing customers. We are open to new suggestions for our platform and are constantly developing new features based on feedback from our users.

Contact Mads at:
mads.nielsen@waitly.dk
71 74 62 42

Get started with Waitly, get a call and get a demo!

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